Key Holder: Lead & Inspire Prestige Beauty Team

The Estée Lauder Companies Inc.; Madison (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and vacation time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering inspirational, personalized customer service to achieve sales and customer service targets.

You will manage cash reconciliations and opening/closing duties on a rota basis, contributing to a high-energy store culture and a pathway toward supervisory leadership within prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead by example to provide inspirational, authentic and personalized customer service
• Support the Store Manager and Assistant Manager in daily operations
• Manage start and end of day cash reconciliation and rota-based opening/closing duties

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

Retail hours

POS software

Right to work

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering inspirational, personalized customer service to achieve sales and customer service targets.

You will manage cash reconciliations and opening/closing duties on a rota basis, contributing to a high-energy store culture and a pathway toward supervisory leadership within prestige beauty.