Key Holder - On-Site Fashion Retail Leader, Flexible Schedule

Psycho Bunny; Arlington (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

Growth opportunities

Collaborative team

Job summary

Psycho Bunny at Fashion Center at Pentagon is seeking a Key Holder to help drive sales and ensure outstanding customer experiences in an on-site retail environment. Reporting to the Store Manager, you will lead by example, support team members, and uphold Psycho Bunny's standards.

This role requires at least one year of retail management experience, a flexible schedule including nights and weekends, and strong communication skills to foster a customer-focused selling culture.

Qualifications

• 1-year minimum retail management experience.
• Flexible schedule including nights, weekends and holidays.
• Strong communication skills and customer-focused selling culture.

Responsibilities

• Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mails.
• Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
• Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and monitor Loss Prevention.
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
• Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
• Manage and communicate merchandise opportunities to the store manager.
• Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
• Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Assist with all other duties as required by the store manager.
• Work collaboratively with all other Psycho Bunny team members to achieve goals.

Skills

Retail management

Flexible schedule

Customer service

Communication skills

Job description

Psycho Bunny at Fashion Center at Pentagon is seeking a Key Holder to help drive sales and ensure outstanding customer experiences in an on-site retail environment. Reporting to the Store Manager, you will lead by example, support team members, and uphold Psycho Bunny's standards.

This role requires at least one year of retail management experience, a flexible schedule including nights and weekends, and strong communication skills to foster a customer-focused selling culture.