Key Holder - Luxury Beauty Store Lead

The Estée Lauder Companies; San Francisco (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus program

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in the smooth running of the store.

You will lead by example, modelling the customer service your team should deliver to hit sales and service targets, while applying your flair for retail experience. You will handle cash reconciliation at start and end of day, open/close on a rota, and contribute to a long term career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening/closing the store.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• Ability to work retail hours including days, nights, weekends and special events; must provide proof of right to live and work.

Responsibilities

• Lead by example to deliver exceptional customer service and help meet sales targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rotating schedule.
• Coach and mentor team members to improve performance and service quality.

Skills

Retail experience

Customer service

Coaching/mentoring

Cash handling

Opening/closing store

Sales targets

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in the smooth running of the store.

You will lead by example, modelling the customer service your team should deliver to hit sales and service targets, while applying your flair for retail experience. You will handle cash reconciliation at start and end of day, open/close on a rota, and contribute to a long term career with a leader in prestige beauty.