Key Holder: Lead Service & Store Ops

The Estee Lauder Companies Inc.; Roseville (MN); On-site; USD 40,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Retirement Plan

Paid Holidays

Paid Vacation

Education Support

Wellness Programs

Life Insurance

Disability Insurance

Job summary

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will use your coaching skills to lead by example, delivering inspirational and personalized customer service to achieve sales and service targets. You will be responsible for cash reconciliation during opening and closing, and will rotate opening/closing shifts.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth operation of the store.
• Lead by example with excellent customer service and coaching for the sales team.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Retail experience

Cash handling

Coaching/mentoring

Customer service

Job description

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will use your coaching skills to lead by example, delivering inspirational and personalized customer service to achieve sales and service targets. You will be responsible for cash reconciliation during opening and closing, and will rotate opening/closing shifts.