Key Holder - Lead Customer Experience & Sales

Boot Barn; Wyomissing (Berks County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rate

50% off Exclusive Brands

Medical and Dental Insurance

401(k) plan

Flexible schedules

Job summary

Boot Barn is seeking a Key Holder to engage with customers and create an exceptional in-store experience. This role will provide leadership and support to store partners while driving sales and operational excellence.

Key responsibilities include building customer relationships, maintaining merchandising standards, and completing sales transactions efficiently. The ideal candidate has retail sales experience, strong communication skills, and flexibility to work different shifts.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Engage with customers, create an exceptional in-store experience.
• Provide leadership and support to store partners.
• Assist with team development and store operational procedures.

Job description

Boot Barn is seeking a Key Holder to engage with customers and create an exceptional in-store experience. This role will provide leadership and support to store partners while driving sales and operational excellence.

Key responsibilities include building customer relationships, maintaining merchandising standards, and completing sales transactions efficiently. The ideal candidate has retail sales experience, strong communication skills, and flexibility to work different shifts.