Key Holder: Inspire Sales & Lead Store Ops

The Estée Lauder Companies Inc.; San Diego (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Family support programs

Life and disability insurance

Retirement savings plans

Paid leave

Paid holidays

Education-related programs

Vacation time

Job summary

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, personalized customer service to achieve sales and service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail POS software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Support Store Manager and Assistant Manager to ensure the smooth running of the store.
• Lead by example with coaching and mentoring to achieve sales and customer service targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide inspirational, authentic and personalized customer service.

Skills

Retail experience

Customer service

Cash handling

POS software

Coaching potential

Tools

Retail POS software

Job description

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring the smooth operation of the store and delivering inspirational, personalized customer service to achieve sales and service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.