Key Holder & Store Ops Lead (Cosmetics)

The Estée Lauder Companies Inc.; Milpitas (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operations and delivering inspirational, personalized service that drives sales and customer satisfaction.

You will lead by example, coach the team, and manage essential start and end of day tasks including cash reconciliation and opening/closing the store on a rota. This role offers progression within a prestigious beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable experience in cash reconciliation and opening/closing the store.

Responsibilities

• Lead by example to coach and mentor the sales team toward targets.
• Deliver inspirational, authentic customer service to customers.
• Carry out cash reconciliation and daily cash handling procedures.
• Assist with opening and closing the store on a rota basis and support Store Manager.

Skills

Cosmetics retail experience

Customer service excellence

Coaching/mentoring

Cash handling / reconciliation

Leading by example

Open/close store on rota

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth operations and delivering inspirational, personalized service that drives sales and customer satisfaction.

You will lead by example, coach the team, and manage essential start and end of day tasks including cash reconciliation and opening/closing the store on a rota. This role offers progression within a prestigious beauty leader.