KEY HOLDER

Apache Mall; Bath (NC); On-site; USD 16,531 - 24,796; Part time

Job summary

Bath & Body Works/White Barn at Apache Mall in Bath, NC seeks a part-time Key Holder to support the store manager, drive sales, and ensure smooth daily operations.

You will lead opening and closing routines, coach team members, uphold brand standards, and enhance guest experiences while helping gather customer contact information to grow loyalty. Flexibility for varied shifts, including weekends, is required.

Qualifications

• Experience in leadership roles or aspired to management.
• Customer-focused selling culture demonstrated.
• Proven selling and store operations results.
• Flexible availability including weekends.

Responsibilities

• Act as manager on duty when scheduled to handle customer service, vendor relationships, or maintenance.
• Provide feedback and recommendations to managers.
• Lead selling and customer experience standards.
• Display knowledge of product, policies, and store strategies.
• Set daily direction and goals for the shift.
• Build loyal customer base by engagement and collecting contact information.
• Perform opening/closing routines including deposits and shipments.
• Maintain company policies and procedures.
• Assist with floorsets, displays, signage as directed.

Skills

Customer service

Leadership potential

Sales-driven

Coaching

Time management

Job description

Key Holder

Bath & Body Works/White Barn

Part time

Icons / ggpcorp-malls / cal Posted Fri, Jun 12th 2026

Learn More

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
• Provide individual and team performance feedback and recommendations to managers
• Lead and model selling and customer experience standards
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Maintain policies and procedures
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

• Preferably an existing sales associate that aspires to a management role
• Ability to foster a customer-focused selling culture
• Demonstrated selling and operational results
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates