Key Customer Manager

DNV; Seattle (WA); Remote; USD 90,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Key Customer Manager to drive business development in the Business Assurance North America team. This remote role focuses on building strong relationships with key stakeholders and understanding their needs to achieve sales targets. You will collaborate across teams to design and implement new services, ensuring customer satisfaction while contributing to the growth of the organization. With generous benefits and opportunities for career advancement, this position offers a chance to make a significant impact in a supportive and innovative environment.

Benefits

Generous paid time off

Health, dental, vision plans

401(k) with match

Education reimbursement

Flexible scheduling

Virtual care services

Life insurance

Disability benefits

Volunteer programs

Career growth opportunities

Qualifications

• 5+ years of industry experience in Digital Assurance.
• Strong negotiation skills and proficiency in social selling.

Responsibilities

• Build and maintain relationships with key decision makers.
• Achieve sales objectives while ensuring customer satisfaction.
• Coordinate business development initiatives across DNV units.

Skills

Negotiation Skills

Social Selling

Microsoft Office

English Communication

Education

Bachelor's Degree

Job description

About Us

We are the independent expert in assurance and risk management. Driven by our purpose to safeguard life, property, and the environment, we empower our customers and stakeholders with facts and reliable insights to make confident decisions.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire innovative solutions to global challenges.

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs across various industries. Working with us, you can engage in technically challenging and innovative projects worldwide, focusing on research and development of next-generation solutions.

About The Role

DNV is seeking a Key Customer Manager to lead business development for new Key Customers within our Business Assurance North America team. This role involves building relationships with key decision makers and influencers, understanding customer needs deeply, and achieving sales targets.

The Key Customer Manager will represent our full range of products and services to key customers, ensuring their satisfaction and retention while increasing sales aligned with objectives. Collaboration with various teams such as Market & Industries, Regional Managers, and Sales networks is essential.

This position is 100% remote within the United States.

What You'll Do

• Build and maintain relationships with key decision makers and stakeholders
• Understand customer needs, organization, and culture
• Coordinate business development initiatives across DNV units
• Contribute to the design and rollout of new services
• Act as an ambassador of trusted partnership
• Collaborate with sales and industry teams to meet targets
• Achieve sales objectives and maintain high customer satisfaction
• Stay informed on industry trends and technologies
• Work with project managers to assess contractual obligations
• Apply pricing and contractual policies appropriately
• Maintain and update customer business plans

What We Offer

• Generous paid time off and benefits
• Health, dental, vision plans, and spending accounts
• Virtual care services, 401(k) with match, life insurance, and disability benefits
• Education reimbursement, flexible scheduling, and volunteer programs
• Career growth opportunities

Equal Opportunity Employment

DNV is committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities. For more info, visit EEOC.

Compensation

The role offers a salary range of $90,000 to $120,000, influenced by experience, skill set, and location.

Required Qualifications

• Bachelor's Degree
• 5+ years industry experience
• Experience in Digital Assurance domain
• Strong negotiation skills
• Proficiency in social selling and Microsoft Office
• Willingness to travel up to 10%
• Excellent English communication skills

Preferred Qualifications

• Experience in TIC Industry
• Note: No visa sponsorship available

Job Details

• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Public Safety