Key Customer Manager

DNV; Oak Brook (IL); Remote; USD 90,000 - 120,000; Full time

Job summary

An established industry player is seeking a Key Customer Manager to drive business development and enhance customer relationships. This role is pivotal in understanding customer needs and achieving sales targets while collaborating with various teams. The successful candidate will enjoy a flexible work environment, generous benefits, and opportunities for career growth. If you have a passion for customer engagement and a strong background in business development, this is the perfect opportunity to make an impact in a dynamic team.

Benefits

Generous paid time off

Health, dental, and vision benefits

Retirement plans with company matching

Education reimbursement

Career development opportunities

Flexible work arrangements

Qualifications

• 5+ years of industry experience, preferably in Digital Assurance or related fields.
• Proficiency in social selling and Microsoft Office Suite.

Responsibilities

• Building and maintaining relationships with key decision makers and stakeholders.
• Achieving sales objectives and maintaining high customer satisfaction.

Skills

Negotiation Skills

Communication Skills

Social Selling

Microsoft Office Suite

Education

Bachelor's Degree

Job description

Join us as a Key Customer Manager at DNV

We are seeking a Key Customer Manager to lead business development for new key customers within our Business Assurance North America team. This role involves building relationships with key decision makers and stakeholders, understanding customer needs, and achieving sales targets.

The position is responsible for representing our full range of products and services, ensuring customer satisfaction and retention, and increasing sales in line with objectives. Collaboration with various teams such as Market & Industries, Regional Managers, and Sales networks is essential.

Responsibilities include:

• Building and maintaining relationships with key decision makers and stakeholders
• Understanding customer needs, challenges, and organizational structure
• Coordinating business development initiatives across DNV units
• Contributing to the design and rollout of new services
• Acting as a trusted partner and ensuring the growth of customer relationships
• Achieving sales objectives and maintaining high customer satisfaction
• Staying informed on industry trends and market conditions
• Collaborating with project managers and account officers on contractual and customer needs
• Applying pricing and contractual policies accordingly
• Maintaining and updating customer business plans

What we offer

• Generous paid time off and benefits including health, dental, vision, and wellness programs
• Retirement plans with company matching
• Education reimbursement and career development opportunities
• Flexible work arrangements and a commitment to diversity and inclusion

Qualifications:

• Bachelor's Degree
• 5+ years of industry experience, preferably in Digital Assurance or related fields
• Strong negotiation and communication skills
• Proficiency in social selling and Microsoft Office Suite
• Willingness to travel up to 10% domestically

Additional Information:

• Employment type: Full-time
• Location: Remote within the United States
• Salary range: $90,000 - $120,000