Key Carrier & Store Leader — Elevate Customer Experience

The TJX Companies, Inc.; Indianapolis (IN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

HomeGoods at The TJX Companies, Inc. Indianapolis store is seeking a Key Carrier to support store leadership, primarily acting as Coordinator with occasional Key Carrier duties. This role requires open availability, including nights and weekends, and a commitment to exceptional customer service.

Responsibilities include maintaining store operations, coaching Associates, and ensuring adherence to policies. The position offers growth opportunities within a Fortune 100 company and exposure to a

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Superior communication and organizational skills with attention to detail

Responsibilities

• Creates a positive internal and external customer experience
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Communicates accurately with management and Associates when setting priorities

Skills

Communication skills

Organizational skills

Customer service

Leadership experience

Job description

HomeGoods at The TJX Companies, Inc. Indianapolis store is seeking a Key Carrier to support store leadership, primarily acting as Coordinator with occasional Key Carrier duties. This role requires open availability, including nights and weekends, and a commitment to exceptional customer service.

Responsibilities include maintaining store operations, coaching Associates, and ensuring adherence to policies. The position offers growth opportunities within a Fortune 100 company and exposure to a