Key Carrier & Store Operations Lead

The TJX Companies, Inc.; Dothan (AL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Paid time off

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at our Marshalls store in Dothan, AL. The role alternates with the Coordinator, taking a lead in daily store operations and customer service, with open availability including nights and weekends.

You will model exceptional service, coach associates, and ensure compliance with policies while supporting management on priority tasks and labor coverage to drive a positive shopping experience.

Qualifications

• 1 year retail experience and 6 months leadership preferred.
• Strong customer service and communication skills.
• Ability to coach and supervise associates.
• Flexibility to work nights and weekends.

Responsibilities

• Serve as Manager on Duty adhering to policy and procedure.
• Coach and supervise store associates to achieve store goals.
• Ensure opening/closing procedures follow company guidelines.
• Maintain accurate coverage in service areas for customers.
• Address customer issues and provide coaching when needed.

Skills

Customer service

Leadership

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

POS systems

Store operations software

Job description

The TJX Companies, Inc. is seeking a Key Carrier at our Marshalls store in Dothan, AL. The role alternates with the Coordinator, taking a lead in daily store operations and customer service, with open availability including nights and weekends.

You will model exceptional service, coach associates, and ensure compliance with policies while supporting management on priority tasks and labor coverage to drive a positive shopping experience.