Key Carrier - Store Leader & Sales Coach

Cavender's; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Cavender’s Memphis store is currently seeking a Key Carrier to join the Store Management Team and help run daily operations with Cavender’s culture and values. You will open/close, assist customers, guide associates, and drive sales storewide with a hands-on leadership approach.

You will stay involved in active selling, support training, and ensure the store remains clean, organized, and compliant with company policies while delivering Best of the WEST service to every customer.

Qualifications

• Ability to manage store shifts effectively.
• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Associate must be able to read English.
• Associate must be able to understand English.
• Associate must be able to stay alert during work hours assigned.

Responsibilities

• Support the “Cavender’s Culture” and drive our Mission, Vision, and Values.
• Be able to perform the tasks of a Cashier and Sales Associate.
• Maintain active role in personal selling, meeting or exceeding sales per hour goals.
• Act as Manager on Duty as assigned.
• Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales.
• Open and close store as directed.
• Address customer complaints.
• Handle returns and exchanges.
• Address associate assignments and concerns.
• Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses using key metrics.
• Assist in the training of store associates.
• Help keep the store looking clean and well-presented, both inside and outside, and make sure associates look neat and professional.
• Contribute to a safe and secure store environment and report any safety/security accidents or incidents to the Store Manager or District Manager promptly.
• Understand and execute all company policies and procedures.
• Actively participate in Loss Prevention measures in the store.
• Any other duties as assigned.

Skills

Customer service

Sales

Cash handling

Team leadership

Job description

The Cavender’s Memphis store is currently seeking a Key Carrier to join the Store Management Team and help run daily operations with Cavender’s culture and values. You will open/close, assist customers, guide associates, and drive sales storewide with a hands-on leadership approach.

You will stay involved in active selling, support training, and ensure the store remains clean, organized, and compliant with company policies while delivering Best of the WEST service to every customer.