Key Carrier Lead - Retail Operations & Customer Experience

Socket.dev; Cottage Grove (MN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision insurance

Health Savings Account (HSA)

Life insurance

Paid holidays/vacation/sick

Job summary

TJX Companies in Cottage Grove, MN is seeking a Key Carrier to support store operations and leadership on a dynamic team. You’ll alternate roles, primarily acting as Coordinator and occasionally as Key Carrier, guiding associates and ensuring service standards meet company goals.

Open availability including nights and weekends is required; strong communication and organizational skills are essential for success in this fast-paced retail environment.

Qualifications

• 1 year retail experience required.
• 6 months leadership experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures store team performs tasks in accordance with store plan.
• Addresses customer service issues and provides coaching.
• Maintains adherence to labor policies and safety procedures.

Skills

Flexible schedule

Team player

Leadership experience

Problem solving

Coaching

Multi-tasking

Communication

Organizational skills

Education

Retail experience

Job description

TJX Companies in Cottage Grove, MN is seeking a Key Carrier to support store operations and leadership on a dynamic team. You’ll alternate roles, primarily acting as Coordinator and occasionally as Key Carrier, guiding associates and ensuring service standards meet company goals.

Open availability including nights and weekends is required; strong communication and organizational skills are essential for success in this fast-paced retail environment.