Key Accounts Specialist – CS & Order Fulfillment

Kalmbach Feeds; Sandusky (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Life Insurance

401K with company match

3 weeks PTO in first year

Disability insurance – Short-term and 

Medical Reimbursement Plan

Company condo in Fort Myers, FL

Competitive compensation

Job summary

Kalmbach Feeds is seeking a Customer Service Representative to handle order entry, tracking, and transportation coordination. The role requires at least 2 years in customer service or related fields and a readiness to work 7:00am–4:00pm or 8:00am–5:00pm with weekend email monitoring.

The candidate should be self-motivated and able to work independently while maintaining accuracy in order processing. Possession of strong communication skills and proficiency with Windows-based software, especially

Qualifications

• ,

Responsibilities

• Enter orders accurately and track from entry to delivery and payment
• Coordinate transportation with the transportation team for all orders
• Monitor and respond to customer inquiries and emails, including weekend coverage
• Provide professional and courteous customer service and maintain customer relationships

Skills

Verbal communication

Written communication

Analytical thinking

Attention to detail

Self-motivation

Tools

Excel

Windows-based software

Job description

Kalmbach Feeds is seeking a Customer Service Representative to handle order entry, tracking, and transportation coordination. The role requires at least 2 years in customer service or related fields and a readiness to work 7:00am–4:00pm or 8:00am–5:00pm with weekend email monitoring.

The candidate should be self-motivated and able to work independently while maintaining accuracy in order processing. Possession of strong communication skills and proficiency with Windows-based software, especially