Key Accounts Manager

Murata; San Jose (CA); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Hybrid work schedule

Tuition reimbursement

Flexible spending accounts

Talent development program

Job summary

Murata is seeking a Key Accounts Manager to lead strategic engagement with major customers in electronic materials and components. You will identify opportunities, coordinate with internal teams, and drive revenue growth across target markets in the Americas.

Domestic and international travel is required; hybrid from San Jose, CA. A BS in Business or related field and 3+ years in electronics sales are required; strong negotiation and cross-functional collaboration are essential.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 3+ years of experience in sales or marketing in electronics/technical industry.
• Strong communication skills and ability to collaborate cross-functionally.
• Proven negotiation skills and experience with product promotions.

Responsibilities

• Contacts and visits customers to review strategic direction and opportunities.
• Keeps updated on customer activity and direction.
• Oversees collection and internal communication of pertinent information.
• Builds relationships with key decision-makers across design, procurement, and service.
• Coordinates pricing with the GAM and internal stakeholders.
• Leads Early Sales Involvement (ESI) projects and negotiates pricing.
• Reviews and implements customer contracts and terms.
• Responds to customer inquiries and resolves issues proactively.
• Leads customer meetings, publishes minutes, and drives action-item closure.
• Mentors Inside Sales Associate and coordinates sales projects.

Skills

Communication skills

Negotiation

Cross-functional collaboration

Leadership

Education

Bachelor's degree in Business Administration

Bachelor’s degree in Electrical Engineering (BSEE) or equivalent

Job description

Murata is a global leader in the design, manufacture and supply of advanced electronic materials, leading edge electronic components, and multi-functional, high-density modules. Murata innovations can be found in a wide range of applications from mobile phones to home appliances, and automotive applications to energy management systems and healthcare devices.

Why Consider This Job Opportunity

The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in our target markets by identifying and capturing high-potential opportunities. The KAM takes ownership of the customer relationship and collaborates with all stakeholders using Murata’s long-standing Voice-of-Customer philosophy as a guideline.

Workplace Policy

Hybrid from San Jose, CA.

What To Expect (Essential Job Responsibilities)

• Contacts and visits customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
• Stays updated and relevant on customer’s activity and direction.
• Oversees the collection, understanding, and internal communication of pertinent information.
• Develop relationships with the key decision-makers that effectuate the design, procurement, usage, and service of Murata’s products.
• Facilitates pricing coordination with the GAM and internal stakeholders.
• Initiates and coordinates Early Sales Involvement (ESI) projects.
• Negotiates pricing in alignment with the GAM and respective global affiliates.
• Reviews, maintains, and assures effective implementation and execution of customer contracts.
• Responsible for proactively answering customer inquiries and resolving their concerns.
• Takes a leadership role in customer meetings and conference calls, publishes minutes, and drives action item closure.

Miscellaneous Job Responsibilities

• Guides Inside Sales Associate’s work in relation to assigned customers.
• Coordinates special sales projects and promotions.

What Is Required (Qualifications)

• Bachelor’s degree in Business Administration or a related field.
• Three or more years of experience in sales or marketing in an electronics-related or other technical industry.
• Experience working for a culturally diverse global company with strong communication skills.
• Demonstrated ability to execute strategies and effectively collaborate cross-functionally.
• Advanced negotiation skills, ability to understand customer needs to develop mutually beneficial solutions, and demonstrated success in managing product promotions.

How To Stand Out (Preferred Qualifications)

• Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
• Previous experience in manufacturing sales, sales data collection and analysis.
• Knowledge of Marketing, market planning, and knowledge of the Automotive Electronics industries.
• Previous budgetary responsibilities and project management experience.Project Management experience.

Travel

Domestic and international travel required.

Perks

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.