Distribution Customer Care Specialist

Jobot Consulting; Fresno (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

A well-established customer service company in California is seeking a Distribution Customer Service Representative. This role involves handling customer inquiries, processing orders, and maintaining knowledge of distribution processes. The ideal candidate has at least 6 months of customer service experience, strong problem-solving skills, and is detail-oriented. This position is temporary to hire, working Monday through Friday with potential overtime during peak season.

Qualifications

• Minimum of 6 months of customer service experience, preferably in distribution.
• Strong knowledge of distribution including shipping and tracking.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Handle high volume of customer inquiries about product availability and pricing.
• Process orders and maintain knowledge of products and services.
• Resolve customer complaints efficiently.

Skills

Customer service

Problem-solving

Communication

Attention to detail

Multitasking

Tools

MS Office

UPS systems

FedEx systems

Job description

A well-established customer service company in California is seeking a Distribution Customer Service Representative. This role involves handling customer inquiries, processing orders, and maintaining knowledge of distribution processes. The ideal candidate has at least 6 months of customer service experience, strong problem-solving skills, and is detail-oriented. This position is temporary to hire, working Monday through Friday with potential overtime during peak season.