Pro Customer Service & Sales Specialist

The Home Depot; Santa Clara (CA); On-site; USD 28,240 - 30,996; Full time

Benefits offered by this job

401(k) Company Matching

Employee Stock Purchase Program

Performance-based bonus program

Job summary

A leading home improvement retailer in Santa Clara is seeking a Pro Customer Service/Sales associate to deliver exceptional experiences for professional customers. Responsibilities include supporting the customer journey, meeting sales goals, and collaborating with team members to ensure success. Ideal candidates will possess strong product knowledge and excellent customer service skills. This role offers competitive pay ranging from $20.50 to $22.50 per hour with additional benefits.

Qualifications

• Ability to build professional relationships with Pro customers.
• Proficiency in leveraging loyalty programs for sales.
• Experience in maintaining organized and safe work environments.

Responsibilities

• Provide exceptional service to professional customers including contractors and property owners.
• Drive sales through meetings of monthly sales goals.
• Collaborate with team members to resolve delivery issues and maintain store standards.

Skills

Bilingual communication skills

Customer service excellence

Product knowledge

Sales techniques

Job description

A leading home improvement retailer in Santa Clara is seeking a Pro Customer Service/Sales associate to deliver exceptional experiences for professional customers. Responsibilities include supporting the customer journey, meeting sales goals, and collaborating with team members to ensure success. Ideal candidates will possess strong product knowledge and excellent customer service skills. This role offers competitive pay ranging from $20.50 to $22.50 per hour with additional benefits.