Key Account Store Ops & Growth Lead

Too Good To Go; Chicago (IL); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Paid vacation

Parental leave

Health coverage

Employee assistance program

RRSP matching

Job summary

Too Good To Go is seeking a Key Account Store Operations Specialist to support and grow our largest North American accounts. You will onboard stores, track KPIs, and build strong relationships with store teams to ensure peak performance.

You will collaborate with the North American Enterprise Account team, handle launches, and respond to issues with a focus on creating a positive customer experience. A hybrid work model is offered with locations in New York or Chicago.

Qualifications

• Experience in customer support in a fast-paced environment.
• Strong organizational skills with attention to detail and follow-ups.
• Ability to analyze data and work with performance metrics.
• Excellent verbal and written communication abilities.

Responsibilities

• Onboard and launch new stores, train partners, and manage launches to keep timelines.
• Provide ongoing support to partner store teams and resolve issues promptly.
• Respond to data requests and monitor store data to inform decisions.

Skills

Customer support

Organizational skills

Problem-solving

Communication skills

Job description

Too Good To Go is seeking a Key Account Store Operations Specialist to support and grow our largest North American accounts. You will onboard stores, track KPIs, and build strong relationships with store teams to ensure peak performance.

You will collaborate with the North American Enterprise Account team, handle launches, and respond to issues with a focus on creating a positive customer experience. A hybrid work model is offered with locations in New York or Chicago.