Key Account Manager - New York

SellCord; New York (NY); Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

401K match

Paid time off

Job summary

SellCord is seeking a Key Account Manager in New York with remote work options and travel. You will oversee growth and management of enterprise client accounts, ensuring top-tier support and guidance on Walmart Marketplace.

Collaborate with internal teams to launch products, execute strategies, and maintain proactive communications with clients. The ideal candidate has 3+ years in enterprise client-facing roles, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 3+ years in enterprise client-facing roles.
• Experience with Walmart Marketplace or e-commerce a plus.
• Excellent written and verbal communication.
• Ability to multitask and prioritize in a fast-paced environment.
• High emotional intelligence and adaptability to client styles.

Responsibilities

• Manage day-to-day operations for assigned accounts and act as the primary point of contact.
• Prepare and deliver performance updates, replenishment reports, and meeting recaps.
• Collaborate with internal teams to ensure smooth product launches and task execution.
• Coordinate with advertising managers to optimize client campaign performance.
• Monitor sales data and KPIs to identify trends and make recommendations.
• Maintain strong client relationships through timely and professional communication.

Skills

Enterprise accounts

G Suite

Slack

PM tools

Communication

Multitasking

Emotional intelligence

Time management

Tools

G Suite

Slack

PM software

Job description

Job Title: Key Account Manager

Location: New York (remote + travel)

Reports To: VP Client Servicing, Enterprise

Department: Operations

Job Overview: The Key Account Manager will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will join a team of Key Account Managers to support clients by tailoring strategies to drive account growth on Walmart.com. This role requires a mix of account strategy and strong client relationship skills.

As an Key Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.

Key Responsibilities

• Manage the day-to-day operations for assigned accounts and act as the primary point of contact


• Prepare and deliver performance updates, replenishment reports, and meeting recaps


• Collaborate with internal teams to ensure smooth product launches and task execution


• Coordinate with advertising managers to optimize client campaign performance


• Monitor sales data and key performance indicators to identify trends and make recommendations


• Maintain strong client relationships through timely and professional communication

Skills and Qualifications

• 3+ years of experience in enterprise level client facing roles; marketing or sales experience is a plus


• Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus


• Solid written and verbal communication skills, with attention to detail


• Ability to multitask and prioritize effectively in a fast-paced environment


• High emotional intelligence and ability to adapt to different client styles


• Strong organizational and time management skills

Why It’s Awesome to Join SellCord

• Be part of a dynamic and supportive team in a fast-growing company


• Enjoy opportunities for professional development and career growth


• Competitive compensation, benefits, 401K match, and paid time off days.


• Work with cross-functional teams dedicated to innovation and operational excellence

Salary ranges are dependant upon experience and range from $80,000 USD to $120,000 USD.

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