Account Manager, OnShelf

SellCord; Little Rock (AR); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation with vacation

Sick leave and paid holidays

Opportunity to lead accounting-related

Global team and growth opportunities

Job summary

SellCord is seeking an experienced Account Manager for OnShelf in Bentonville, AR. You will nurture Walmart/Sam’s Club relationships, onboard brand partners, and drive business development, with regular travel for client meetings and events.

The role emphasizes reporting dashboards, data integrations, and proactive relationship management to expand SellCord’s Walmart marketplace leadership.

Qualifications

• Proven experience in relationship building, strategic communication, and negotiations.
• Experience using Retail Link, Nova, and Scintilla for retail analytics.
• Walmart or Sam's Club supplier experience preferred.
• Ability to manage projects with cross-functional teams.
• Strong ownership and accountability.

Responsibilities

• Onboard, manage, and grow client relationships within Walmart and Sam’s Club ecosystems.
• Set up dashboards and data integrations like Retail Link, Nova, Scintilla.
• Serve as main client contact and manage communications.
• Lead business reviews and track KPIs such as sales and forecasts.
• Collaborate with internal teams to resolve issues and improve forecast accuracy.
• Coordinate with buyers and replenishment partners as needed.

Skills

Relationship building

Strategic communication

Negotiation

Accountability

Cross-functional collaboration

Project management

Walmart experience

Vendor/brand management

Tools

Retail Link

Nova

Scintilla

Job description

Job Logistics Summary

Position: Account Manager, OnShelf

Location: Bentonville, AR

Who We Are:

SellCord is a leading agency specializing in the launching and scaling of brands of all sizes, exclusively on Walmart. As Walmart-approved partners, we are dedicated to helping brands thrive and succeed in the Walmart marketplace. With our in-depth expertise and unwavering focus on Walmart, we are recognized as the best in the industry.

About The Role:

We are seeking an experienced and driven Account Manager to support growth for OnShelf, our Walmart Marketplace business unit. This is a hybrid role is responsible for sustaining relationships with clients, onboarding new brand partners, and driving business development activities. You will play a critical role in expanding SellCord’s presence as the top Walmart Marketplace agency. Regular travel is required to meet with clients, attend events, and support relationship management.

Responsibilities:

• Responsible for onboarding, managing, and growing client relationships with a focus on delivering measurable business results within Walmart and Sam’s Club ecosystems
• Develop a deep understanding of client goals, product lines, and category strategies
• Set up reporting dashboards, data integrations (Retail Link, Nova, Scintilla, etc.), and communication cadence
• Serve as the main point of contact for all client communications and escalations
• Build and maintain trusted partnerships with client teams, ensuring alignment on business priorities
• Conduct regular business reviews highlighting performance, opportunities, and recommendations
• Monitor account health, sales performance, inventory, and replenishment metrics
• Partner with internal operations and analytics teams to resolve issues, improve forecast accuracy, and ensure consistent in-stock rates
• Collaborate with Walmart and Sam’s Club buyer teams and replenishment partners when appropriate
• Track KPIs related to sales performance, forecast accuracy, and operational metrics

Skills and Qualifications

• Proven experience in relationship building, strategic communication, and negotiations
• Solid experience utilizing retail analytics and supplier tools including Retail Link, Nova, and Scintilla
• Solid accountability and ownership
• Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred
• Project management experience with cross functional collaboration
• Proven experience working with Walmart suppliers and/or brands

Why It's Awesome To Join SellCord:

• Be part of a fast-growing, innovation-driven company
• Work with a global team committed to operational excellence
• Competitive compensation package with vacation days, sick leave, and paid holidays
• Opportunity to lead, optimize, and grow a high-impact accounting function

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