Key Account Manager - Medical

SellCord; New York (NY); Remote; USD 90,000 - 120,000; Full time

Job summary

SellCord is seeking a Key Account Manager in New York with remote options to oversee growth and management of enterprise client accounts on Walmart.com. You will drive tailored strategies, coordinate with internal teams for launches, and ensure client success in a fast-growing ecommerce environment.

The role emphasizes building strong client relationships, data-driven decision-making, and cross-functional collaboration across marketing and sales. Remote work is available with travel as needed.

Qualifications

• Experience in client management and relationship building.
• Strong written and verbal communication with attention to detail.
• High emotional intelligence and adaptability to different client styles.
• Proficiency with G Suite tools including Gmail, Calendar, Sheets, Docs, and Slack.

Responsibilities

• Manage the day-to-day operations for assigned accounts and act as the primary point of contact
• Prepare and deliver performance updates, replenishment reports, and meeting recaps
• Coordinate with advertising managers to optimize client campaign performance
• Monitor sales data and key performance indicators to identify trends and make recommendations
• Maintain strong client relationships through timely and professional communication

Skills

Client management

Communication

Time management

Emotional intelligence

Tools

G Suite

Google Sheets

Slack

Project management tools

Job description

Job Title: Key Account Manager

Location: New York (remote + travel)

Reports To: VP Client Servicing, Enterprise

Operations Job Overview

The Key Account Manager will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will join a team of Key Account Managers to support clients by tailoring strategies to drive account growth on Walmart.com. This role requires a mix of account strategy and strong client relationship skills.

As an Key Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.

• Manage the day-to-day operations for assigned accounts and act as the primary point of contact
• Prepare and deliver performance updates, replenishment reports, and meeting recaps
• Coordinate with advertising managers to optimize client campaign performance
• Monitor sales data and key performance indicators to identify trends and make recommendations
• Maintain strong client relationships through timely and professional communication
• marketing or sales experience is a plus
• Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus
• Solid written and verbal communication skills, with attention to detail
• High emotional intelligence and ability to adapt to different client styles
• Strong organizational and time management skills

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