Account Manager, OnShelf

SellCord; Arkansas; Hybrid; USD 65,000 - 100,000; Full time

Job summary

SellCord in Bentonville, AR is seeking an experienced Account Manager to support growth for OnShelf, our Walmart Marketplace unit. This hybrid role focuses on sustaining client relationships, onboarding new brand partners, and driving business development activities.

You will lead cross-functional efforts, set up dashboards and data flows, and serve as the main contact for clients. Regular travel to meet with clients and participate in Walmart and Sam’s Club initiatives is expected.

Qualifications

• Proven ability to build and grow client relationships.
• Strong cross-functional collaboration and communication skills.
• Experience with Walmart or Sam’s Club ecosystems is preferred.

Responsibilities

• Onboard, manage, and grow client relationships focusing on Walmart and Sam’s Club.
• Understand client goals, product lines, and category strategies.
• Set up dashboards and data integrations (Retail Link, Nova, Scintilla).
• Serve as main contact for client communications and escalations.
• Maintain partnerships and align on business priorities.
• Conduct regular business reviews and identify opportunities.
• Monitor account health, sales, inventory, and replenishment metrics.
• Collaborate with internal teams to resolve issues and improve forecast accuracy.
• Coordinate with Walmart buyers and replenishment partners when appropriate.
• Track KPIs related to sales performance and operational metrics.

Skills

Relationship building

Retail analytics

Communication

Negotiation

Cross-functional

Project management

Walmart experience

Tools

Retail Link

Nova

Scintilla

Job description

Who We Are

SellCord is a leading agency specializing in the launching and scaling of brands of all sizes, exclusively on Walmart. As Walmart-approved partners, we are dedicated to helping brands thrive and succeed in the Walmart marketplace. With our in-depth expertise and unwavering focus on Walmart, we are recognized as the best in the industry.

Job Logistics Summary

Position: Account Manager, OnShelf

Location: Bentonville, AR

About The Role

We are seeking an experienced and driven Account Manager to support growth for OnShelf, our Walmart Marketplace business unit. This is a hybrid role is responsible for sustaining relationships with clients, onboarding new brand partners, and driving business development activities. You will play a critical role in expanding SellCord’s presence as the top Walmart Marketplace agency. Regular travel is required to meet with clients, attend events, and support relationship management.

Responsbilities

• Responsible for onboarding, managing, and growing client relationships with a focus on delivering measurable business results within Walmart and Sam’s Club ecosystems
• Develop a deep understanding of client goals, product lines, and category strategies.
• Set up reporting dashboards, data integrations (Retail Link, Nova, Scintilla, etc.), and communication cadence.
• Serve as the main point of contact for all client communications and escalations.
• Build and maintain trusted partnerships with client teams, ensuring alignment on business priorities.
• Conduct regular business reviews highlighting performance, opportunities, and recommendations.
• Monitor account health, sales performance, inventory, and replenishment metrics.
• Partner with internal operations and analytics teams to resolve issues, improve forecast accuracy, and ensure consistent in-stock rates.
• Collaborate with Walmart and Sam’s Club buyer teams and replenishment partners when appropriate.
• Track KPIs related to sales performance, forecast accuracy, and operational metrics.

Skills and Qualifications

• Proven experience in relationship building, strategic communication, and negotiations
• Solid experience utilizing retail analytics and supplier tools including Retail Link, Nova, and Scintilla
• Solid accountability and ownership
• Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred
• Project management experience with cross functional collaboration
• Proven experience working with Walmart suppliers and/or brands

Why It's Awesome To Join SellCord

• Be part of a fast-growing, innovation-driven company.
• Work with a global team committed to operational excellence.
• Competitive compensation package with vacation days, sick leave, and paid holidays.
• Opportunity to lead, optimize, and grow a high-impact accounting function.

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