Key Account Manager — EMS Growth & Relationships

Kitron Group; Windber (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Volunteer Time Off

Medical insurance

Employee-Assistance Program

Life insurance

Disability insurance

401(k) with company match

9/80 work schedule

Job summary

Kitron Group, a global electronics manufacturing services leader, is seeking a Key Account Manager to own high‑value customer relationships in our Windber, PA facility. You will be the primary liaison between customers and internal teams, ensuring day‑to‑day excellence and long‑term growth.

The role requires 5+ years in B2B account management or technical sales, strong negotiation and data analysis, and experience with ERP systems.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years in a B2B Key Account Management or technical sales role.
• Experience in a manufacturing environment with production processes, supply chain, ERP systems, and customer fulfillment.
• Strong business acumen and financial understanding of cost/margin drivers.
• Excellent negotiation and advanced customer service skills.
• Strong data analysis skills; ability to turn insight into action.
• Proven ability to influence cross-functional teams and communicate across all levels.
• Travel and relocation as needed.

Responsibilities

• Serve as the main point of contact for assigned key clients.
• Develop trusted advisor relationships across customer functions and leadership levels.
• Coordinate internal teams to meet customer requirements and drive improvement.
• Align internal operations with the customer’s product lifecycle and expectations.
• Own customer sales budgets, forecasts, and long-term growth plans.
• Develop and execute account strategies for expansion and retention.
• Support pricing, RFQ, and contract negotiations.
• Conduct market and customer analysis to inform planning and decision-making.
• Feed customer insights into broader company forecasting and capacity strategies.
• Lead regular business reviews (QBRs) and communicate trends, risks, and wins.

Skills

Account management

Negotiation

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree

Tools

ERP systems

Microsoft Office

Job description

Kitron Group, a global electronics manufacturing services leader, is seeking a Key Account Manager to own high‑value customer relationships in our Windber, PA facility. You will be the primary liaison between customers and internal teams, ensuring day‑to‑day excellence and long‑term growth.

The role requires 5+ years in B2B account management or technical sales, strong negotiation and data analysis, and experience with ERP systems.