Key Account Manager, Remote New York

HBX Group; New York (NY); On-site; USD 130,000 - 140,000; Full time

Job summary

HBX Group is seeking a driven Key Account Manager in New York City. This role focuses on developing and growing commercial relationships with trade partners. Responsibilities include analyzing client productivity, driving client acquisition, and collaborating with internal teams to exceed sales targets. The ideal candidate possesses strong sales and customer service skills, a passion for customer success, and a solid understanding of the travel market. If you're a self-motivated and analytical professional looking to make an impact, this role could be for you.

Qualifications

• 3+ years of successful experience in the full sales life cycle, focusing on business development and account management in the retail travel agency market.
• In-depth understanding of the country's travel market, including travel trade networks.
• Knowledge of API integration and technology sales.
• Ambitious, proactive, results-oriented, comfortable in fast-paced environments.
• Data-driven, tech-savvy, experience using KPIs to track success.
• Adaptability to multicultural environments.
• Ability to work independently with a high level of accountability.
• Develop and implement creative solutions to challenges.
• Willingness to travel up to 70%.

Responsibilities

• Ability to analyze client productivity to find new opportunities to grow revenue.
• Develop relationships with key travel agent partners.
• Negotiate, implement and track the performance of key commercial agreements.
• Maintain and grow commercial relationships while achieving targets.
• Conduct on-site sales calls with your portfolio of travel agent partners.

Skills

Sales experience

Customer service skills

Analytical skills

Market knowledge

Problem-solving

Self-motivation

Business development

Communication

Education

Bachelor's degree

Tools

Salesforce CRM

Tableau

Job description

Get AI-powered advice on this job and more exclusive features.

We are seeking an experienced, analytical and strategically minded sales professional to take on the role of Key Account manager. You will be focused on developing and growing your portfolio base and commercial relationships with our trade partners in your set region. You will possess exceptional sales and customer service skills and have the commercial acumen to drive significant growth across all areas including TTV, margin and room nights. Working alongside our Strategic Account Managers, Sales Executives and other internal stakeholders to deliver on your targets and also have a good working knowledge of the industry and eye towards acquisition also.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities & Duties:

• Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
• Drive client acquisition activities.
• Develop relationships with key travel agent partners.
• Work with the wider sales & other internal teams to align strategy for the sales area.
• Negotiate, implement and track the performance of key commercial agreements.
• Represent the company at client conferences, trade shows and other industry-related events.
• Participate in all strategy planning, reporting and customer relationship planning necessary.
• Act as a link between our internal and external customers.
• Conduct on-site sales call with your portfolio of travel agent partners, some may require overnight stays where needed.
• Maintain and grow commercial relationships with the customers assigned, while achieving targets
• Maintain regular interactions with clients to set up and develop strong commercial relationships as well as to act on business opportunities.
• Be the main contact point for the clients assigned in their interaction with Hotelbeds
• Constant analysis of the performance & evolution of the assigned clients to increase HB’s sales as well as prevent any churn
• Generate new business opportunities via connecting new products or destinations, opening new markets, finding business gaps, promoting HB’s key business lines, etc.
• Growth in terms of sales and profitability through proactive management of an assigned portfolio of accounts.
• Focus on growth and development of existing clients.
• Identification and assessment of clients’ critical needs Take
• Master distribution rules to ensure clients correct and maximized product distribution

Key Skills and Qualifications

• Relevant Experience. 3+ years of successful experience in the full sales life cycle, with a focus on business development and account management in the retail travel agency market in North America.
• Market Knowledge. In-depth understanding of the country's travel market, including travel trade networks (travel agencies, tour operators).
• API. Knowledge of API integration and technology sales & deals.
• Personal Skills. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving.
• Analytical Skills. Data-driven, tech-savvy, experience using KPIs to track success.
• International Mindset. Adaptability to multicultural environments.
• Self motivated. Work independently with a high level of accountability.
• Think outside-the-box. Develop and implement creative solutions to challenges.
• Business trips. Up to 70% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important.
• Business Tools – knowledge of Salesforce CRM and Tableau are advantageous.
• Language Proficiency. English. Spanish and additional languages are advantageous.
• Work Permit. Must be a citizen or permanent resident of USA.
• Location. Preferred – New York, New Jersey, Massachusetts

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at HBX Group by 2x

Sign in to set job alerts for “Key Account Manager” roles.

New York, NY $130,000.00-$140,000.00 6 months ago

New York, NY $22,000.00-$94,000.00 2 days ago

Deputy Director, Business Development & Sales

New York, NY $22,000.00-$94,000.00 1 day ago

New York, NY $181,000.00-$290,000.00 2 weeks ago

New York, NY $130,000.00-$183,000.00 2 weeks ago

Packaging National Accounts Sales Manager

Newark, NJ $175,000.00-$325,000.00 3 weeks ago

Cranbury, NJ $22,000.00-$94,000.00 1 day ago

Bridgewater, NJ $22,000.00-$94,000.00 1 day ago

Sales and Business Development Manager (Remote)

New York City Metropolitan Area $85,000.00-$105,000.00 6 days ago

Sales Account Manager - Supply & Packaging

New York, NY $85,000.00-$150,000.00 18 hours ago

Ormco Territory Sales Manager (Remote-Yonkers/White Plains, NY)

Senior Customer Success Manager (Direct Sales)

Field Sales Team Manager (Group Manager) - Long Island / NYC Metro

New York, NY $83,101.00-$109,344.00 2 weeks ago

Sales Manager - New Business Development

New York City Metropolitan Area $75,000.00-$125,000.00 3 days ago

New York, NY $80,000.00-$100,000.00 5 days ago

New York, NY $160,000.00-$175,000.00 4 hours ago

Commack, NY $135,000.00-$142,000.00 5 days ago

Fairfield County, CT $66,100.00-$143,100.00 1 week ago

Sales Engineering Manager, East (Enterprise)

New York, NY $170,000.00-$195,000.00 1 week ago

New York City Metropolitan Area 2 weeks ago

New York, NY $260,000.00-$360,000.00 4 months ago

Essex County, NJ $66,100.00-$143,100.00 1 week ago

Manager, Business Development & Sales - Data Center Facilities

New York, NY $130,000.00-$165,000.00 2 weeks ago

Trenton, NJ $81,000.00-$138,000.00 13 hours ago

New York, NY $50,000.00-$172,500.00 18 hours ago

New York, NY $60,000.00-$65,000.00 1 week ago

Holmdel, NJ $65,000.00-$160,000.00 1 month ago

Bronx, NY $60,000.00-$65,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.