Key Account Manager

Metrie; Miami (FL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive base salary

Profit-sharing program

Medical, dental, vision, lifeInsurance

401k Retirement Savings Plan with 4%"

Development opportunities

Family-oriented culture

Job summary

Metrie is seeking a proactive Key Account Manager to grow wallet share and deepen relationships with strategic accounts in the Florida region. You will drive demand, work with channel partners, and deliver insights to support profitable growth.

You will build trusted advisor relationships with key stakeholders, travel up to 50% around the Miami region, and bring strong sales, product, and customer service expertise to the role.

Qualifications

• Bachelor's degree or equivalent in building products, interior finishing, construction, architecture or related fields.
• Love to work in an outside sales environment.
• Experience dealing with purchasing agents, senior buyers, and small business owners.
• Strong commitment to customer service and relationship building.
• Strong analytical, learning, and skills development mindset.
• Values-driven culture aligned with passion, respect, integrity, collaboration and excellence.
• Excellent verbal and written communication, plus organizational and time management skills.
• Proficiency in SAP, HubSpot and Microsoft Office tools; valid driver’s license for travel.

Responsibilities

• Grow wallet share and customer lifetime value with key accounts.
• Identify business development opportunities and generate demand.
• Build relationships with influencers and decision makers among channel partners.
• Develop strategies to improve profitability and top/bottom-line growth for accounts.
• Act as brand advocate across touchpoints to raise awareness of Metrie products.

Skills

Outside sales

Customer relationship management

Negotiation

Communication skills

Education

Bachelor's degree or equivalent

Tools

SAP

HubSpot

Microsoft Office

Job description

Who We Are

North America's largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You've probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie?

With us, you're more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.

What You'll Do

The Key Account Manager is primarily responsible for growing wallet share and/or continuing to build customer lifetime value with key strategic accounts. In addition to growing share, another important focus of this role will be to drive demand generation through identifying areas of business development, selling downstream with channel partners, and delivering commercial insights that drive demand for Metrie products and services. The individual should both build strong relationships and become a trusted advisor with key influencers and decision makers to bring added value to our Channel Partners.

Key Relationships

The Key Account Manager will report directly to the Sales Manager of Florida.

Location

The ideal candidate will reside in the Miami or West Palm region with customer travel around 50%.

As our Key Account Manager we need your in-depth knowledge of sales, our products and people and solid business acumen to:

• Achieve financial and customer targets by driving sales and margin growth and improving the overall relationships with customer accounts.
• Actively engage relevant stakeholders to generate interest in Metrie products/services, create demand, and help Channel Partners convert and service demand.
• Create and execute strategies to increase the sustainable profitability and drive top and bottom‑line growth of accounts.
• Act as a brand advocate by managing the Metrie brand touch points to drive brand value and awareness; leveraging an insight‑driven, customer‑centric approach to generate awareness and interest for Metrie products/services among targeted Channel Partners.
• Contribute to the delivery of quarterly and annual sales results that meet or exceed the region targets.

Who You Are

• Bachelor’s degree or equivalent work experience within the building products, interior finishing, construction, architect, interior design, or other related fields preferred
• Love to work in an outside sales environment
• Experience in dealing with purchasing agents, senior buyers and small business owners
• You have a passion for customer service and enjoy building rapport with prospective and existing customer
• You are passionate about learning, growing your knowledge and skills and have strong analytical skills.
• Values matter to you. You bring your true self to work and live by our values – passion, respect, integrity, collaboration, and excellence.
• You demonstrate exceptional verbal and written communication skills
• You have excellent organizational skills and effective time management to succeed in a fast‑paced environment
• You are proficient in web-based computer systems (SAP, HubSpot and Microsoft Office Suite - Teams, Outlook, PowerPoint, Excel)
• You have a valid driver’s license for business travel purposes.
• Door experience nice to have
• Bilingual (English/Spanish) highly preferred

What Metrie Offers

• A collaborative work environment with a clear strategy and goals
• A competitive base salary and profit‑sharing program
• Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire
• 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
• Challenging and meaningful work, and the chance to participate on cross‑functional teams across the company
• Development opportunities - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth
• Family‑oriented culture, focused on putting our people first

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at [e-mail].

Metrie conducts pre‑employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.

We are an E‑Verify employer.