Key Account Manager

Taleo; New York (NY); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

Car reimbursement

401k matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Training opportunities

Career development

Family culture

Job summary

Metrie is seeking a results‑driven Key Account Manager based on Long Island, NY, to grow wallet share with key strategic accounts and expand demand through channel partners.

You will build trusted relationships with influencers and decision makers, deliver commercial insights, and drive sustainable growth for the region. Travel up to 50% and collaborate with sales and product teams to exceed quarterly targets. Solid business acumen and a customer‑centric approach are essential.

Qualifications

• Bachelor’s degree or equivalent work experience in building products or related fields preferred.
• Experience in outside sales preferred.
• Proficient with SAP, HubSpot, and Microsoft Office.

Responsibilities

• Grow wallet share and drive customer lifetime value with key strategic accounts.
• Identify business development opportunities and drive demand through channel partners.
• Build strong relationships with influencers and decision makers to add value to Channel Partners.
• Meet or exceed regional sales targets and contribute to quarterly/annual results.

Skills

Outside sales

Customer service

Relationship building

Analytical skills

Time management

Communication skills

Education

Bachelor's degree or equivalent

Tools

SAP

HubSpot

Microsoft Office

Job description

Who We Are

North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

Why should you work for Metrie?

With us, you’re more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone. Watch this video to see why our employees feel like they truly belong here: Feels like a Family – YouTube

What You’ll Do

The Key Account Manager is primarily responsible for growing wallet share and/or continuing to build customer lifetime value with key strategic accounts. In addition to growing share, another important focus of this role will be to drive demand generation through identifying areas of business development, selling downstream with channel partners, and delivering commercial insights that drive demand for Metrie products and services. The individual should both build strong relationships and become a trusted advisor with key influencers and decision makers to bring added value to our Channel Partners.

Key Relationships:

The Key Account Manager will report directly to the Sales Manager of the region.

Location

The ideal candidate will be based in Long Island, NY. Travel may account for up to 50% of the role.

As our Key Account Manager we need your in-depth knowledge of sales, our products and people and solid business acumen to:

• Achieve financial and customer targets by driving sales and margin growth and improving the overall relationships with customer accounts.
• Actively engage relevant stakeholders to generate interest in Metrie products/services, create demand, and help Channel Partners convert and service demand.
• Create and execute strategies to increase the sustainable profitability and drive top and bottom-line growth of accounts.
• Act as a brand advocate by managing the Metrie brand touch points to drive brand value and awareness; leveraging an insight-driven, customer-centric approach (i.e., Challenger Selling) to generate awareness and interest for Metrie products/services among targeted Channel Partners.
• Contribute to the delivery of quarterly and annual sales results that meet or exceed the region targets.

Who You Are

We would love to hear from you if you have:

• Door experience
• Bachelor’s degree or equivalent work experience within the building products, interior finishing, construction, architect, interior design, or other related fields preferred
• Love to work in an outside sales environment
• Experience in dealing with purchasing agents, senior buyers and small business owners
• You have a passion for customer service and enjoy building rapport with prospective and existing customer
• You are passionate about learning, growing your knowledge and skills and have strong analytical skills.
• Values matter to you. You bring your true self to work and live by ours values ‐ passion, respect, integrity, collaboration, and excellence.
• You demonstrate exceptional verbal and written communication skills
• You have excellent organizational skills and effective time management to succeed in a fast-paced environment
• You are proficient in web-based computer systems (SAP, HubSpot and Microsoft Office Suite - Teams, Outlook, PowerPoint, Excel)
• You have a valid driver’s license for business travel purposes.

What Metrie Offers

• A collaborative work environment with a clear strategy and goals
• A competitive base salary, profit-sharing program, car fixed and variable reimbursement program and sales incentives
• Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire
• 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
• Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
• Development opportunities - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth
• Family-oriented culture, focused on putting our people first

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

The base pay range for this role starts at $110,000-125,000/year. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our People team at [e-mail].

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.