Key Account Director

LHH; Milwaukee (WI); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Job summary

A leading recruitment firm seeks a Senior Executive Search Consultant to drive digital commerce strategies in Milwaukee. The ideal candidate will have over 8 years of eCommerce leadership experience, managing performance marketing and P&L. This full-time role focuses on integrating online and offline customer strategies while ensuring optimal profitability. Responsibilities include launching initiatives to boost online sales and managing a high-performing digital team. Offering competitive medical, vision insurance, and 401(k) benefits.

Qualifications

• 8+ years of experience in eCommerce leadership roles.
• Proven success in sales growth and marketing integration.
• Strong background in manufacturing or related industries.
• Expertise in performance marketing, UX/UI optimization, and marketplace management.
• Exceptional analytical, communication, and leadership skills.

Responsibilities

• Develop and execute a comprehensive eCommerce roadmap.
• Own the digital P&L, managing budgets for eCommerce.
• Drive omnichannel strategies to integrate customer touchpoints.
• Lead initiatives to grow online sales via marketplaces, DTC, and B2B portals.
• Implement pricing, promotions, and merchandising for conversion.
• Collaborate with manufacturing/ops to align inventory and fulfillment.
• Oversee performance marketing campaigns across channels.
• Champion SEO, social, content marketing, and organic growth.
• Align creative with brand and customer acquisition goals.
• Build a high-performing digital team and manage vendor relationships.

Skills

eCommerce leadership

Performance marketing

Analytical skills

Communication skills

Leadership skills

Education

Bachelor’s degree in Marketing, Business, or related field; MBA preferred

MBA preferred

Tools

Shopify

Adobe Commerce

ERP systems

Job description

Sr. Executive Search Consultant/Recruiter/Headhunter at LHH (Formerly Paladin) | Sourcing Milwaukee's Top Digital, Marketing, Creative and Sales…

Position Summary

The Key Account Director will lead a manufacture's organization’s digital commerce strategy, driving revenue growth through direct-to-consumer (DTC) channels, marketplace expansion, and integrated marketing initiatives. This role combines strategic leadership with hands‑on execution, ensuring alignment between eCommerce, marketing, and manufacturing operations to deliver a seamless customer experience and maximize profitability.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive eCommerce roadmap aligned with business objectives and manufacturing capabilities.
• Own the digital P&L, managing budgets for eCommerce and performance marketing channels.
• Drive omnichannel strategies to integrate online and offline customer touchpoints.
• Lead initiatives to increase online sales through marketplaces (Amazon, Walmart, etc.), DTC platforms, and B2B portals.
• Implement pricing, promotional, and merchandising strategies to optimize conversion and profitability.
• Collaborate with manufacturing and operations teams to ensure inventory alignment and timely fulfillment.

Marketing Integration

• Oversee performance marketing campaigns across paid search, social, display, email, and affiliate channels.
• Champion SEO and Social Media, content marketing, and organic traffic growth strategies.
• Align creative and messaging with brand positioning and customer acquisition goals.
• Build and mentor a high‑performing digital team, fostering a culture of innovation and accountability.
• Manage relationships with external vendors, agencies, and technology partners.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field; MBA preferred.
• 8+ years of experience in eCommerce leadership roles, with proven success in sales growth and marketing integration.
• Strong background in manufacturing or related industries.
• Expertise in performance marketing, UX/UI optimization, and marketplace management.
• Exceptional analytical, communication, and leadership skills.

Preferred Skills

• Experience with platforms like Shopify, Adobe Commerce, or similar.
• Familiarity with ERP and supply chain systems.
• Ability to lead cross‑functional projects in a fast‑paced environment.

Seniority level

Director

Employment type

Full‑time

Job function

Manufacturing and Consumer Services

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave