Kalamazoo Inside Sales Pro — Manufacturing

The Pivot Group Careers; Kalamazoo (MI); On-site; USD 51,000 - 80,000; Full time

Job summary

The Pivot Group Network is actively seeking an Inside Sales Representative for opportunities in Kalamazoo, MI. This role focuses on handling customer inquiries, preparing quotes, and coordinating with production to ensure timely deliveries.

Ideal candidates have strong communication, CRM and ERP familiarity, and the ability to interpret technical specs. This position is based on-site in the Kalamazoo area with competitive compensation.

Qualifications

• 1+ years of experience in inside sales or customer service.
• Excellent verbal and written communication skills.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent.

Responsibilities

• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalate when needed.

Skills

Inside sales experience

CRM software

Microsoft Office

Strong communication

Detail-oriented

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

The Pivot Group Network is actively seeking an Inside Sales Representative for opportunities in Kalamazoo, MI. This role focuses on handling customer inquiries, preparing quotes, and coordinating with production to ensure timely deliveries.

Ideal candidates have strong communication, CRM and ERP familiarity, and the ability to interpret technical specs. This position is based on-site in the Kalamazoo area with competitive compensation.