K-Beauty Sales & Accounts Coordinator (Hybrid)

SBH Community Service Network Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

SBH Community Service Network Inc. in New York is seeking a Sales & Account Coordinator to support its sales operations and manage relationships with major retail accounts.

The role focuses on coordinating purchase orders, maintaining account records, and communicating with retail buyers across national wholesale channels. The ideal candidate will have experience in sales support, account management, wholesale distribution, or CPG, with strong organizational skills and initiative.

Qualifications

• 2–4 years of experience in sales support, account coordination, sales operations, or related field preferred.
• Experience in wholesale distribution, beauty, cosmetics, or CPG is a strong plus.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple accounts, deadlines, and responsibilities simultaneously.
• Excellent written and verbal communication skills.
• Confidence communicating with retail buyers, warehouses, vendors, and international partners.
• Strong proficiency in Microsoft Excel, Google Sheets, and Google Workspace.
• Experience creating or modifying presentations and sales materials.
• Comfortable using AI tools for research, drafting, and productivity.
• Strong problem-solving skills and ability to work independently.
• Proactive, dependable, and able to follow through on assignments.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Support the Director of Sales & Marketing with daily sales operations and account management.
• Assist in managing relationships with major retail accounts, including off-price and mass-market retailers.
• Coordinate purchase orders, inventory sheets, deductions, product samples, and account deadlines.
• Maintain accurate account records and ensure timely follow-up on outstanding tasks.
• Assist with preparing weekly sales opportunities and product availability reports.
• Help create customized product assortments and presentations for retail buyers.
• Monitor account activity and ensure all sales-related responsibilities are completed efficiently.
• Support the management of 15+ retail and wholesale accounts.
• Communicate with retail buyers regarding product availability, pricing, orders, and account updates.
• Schedule and coordinate buyer meetings, sales presentations, and trade shows.
• Prepare meeting materials, presentations, and product information.
• Send meeting recaps and follow up on action items.
• Coordinate with warehouses, vendors, and internal departments to resolve account-related issues.
• Maintain strong professional relationships with retail partners.
• Assist with coordinating orders for international distributors.
• Prepare and organize shipping documents and related paperwork.
• Support compliance documentation and international order requirements.
• Communicate with overseas partners regarding orders, pricing, and timelines.
• Coordinate with the company's Korea-based team to ensure smooth operations.
• Help resolve order discrepancies and logistical issues.
• Maintain and update Excel spreadsheets, Google Sheets, and account tracking documents.
• Assist with creating and modifying sales presentations, PowerPoint decks, and buyer materials.
• Use AI tools to support research, drafting, and administrative tasks.
• Track deadlines, purchase orders, inventory updates, and account communications.
• Coordinate with marketing, e-commerce, operations, and international teams.
• Ensure accurate documentation and timely completion of sales-related projects.
• Identify opportunities to improve workflow efficiency and account coordination.

Skills

Sales support

Account coordination

Sales operations

Communication skills

Attention to detail

Tools

Excel

Google Sheets

Google Workspace

PowerPoint

Job description

SBH Community Service Network Inc. in New York is seeking a Sales & Account Coordinator to support its sales operations and manage relationships with major retail accounts.

The role focuses on coordinating purchase orders, maintaining account records, and communicating with retail buyers across national wholesale channels. The ideal candidate will have experience in sales support, account management, wholesale distribution, or CPG, with strong organizational skills and initiative.