K-12 Tech Support Technician — Helpdesk & Hardware

District-wide; East Amherst (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Williamsville Central School District in East Amherst, NY is seeking a Micro-Computer Support Technician to join the district’s technology team. The role offers full-time hours from 7:30am to 4:00pm with a 12-month school-year cycle, starting immediately.

Primary duties include device troubleshooting, inventory management, and coordinating equipment rollouts. The position requires basic Windows/Chrome IT knowledge, clear communication, and the ability to work well with others.

Qualifications

• Basic IT knowledge of Windows/Chrome environments.
• Clear communication and teamwork.
• Willingness to learn changes in technology and procedures.
• Ability to work 40 hours per week on-site and adapt to district needs.

Responsibilities

• Contributes to the District’s Technology Plan implementation.
• Manages District Office inventory.
• Coordinates rollouts of new equipment with other technicians.
• Performs basic troubleshooting of devices (Chromebooks, iPads, PCs, printers).
• Resolves hardware and software problems for end users remotely and on-site.
• Device repairs and warranty follow-ups with follow-through.
• Provides support documentation and training for team members.
• Answers Helpdesk tickets, enters and updates work orders.
• Provides coverage in buildings when necessary.
• Identifies and presents creative solutions for department needs.
• Performs other tasks as directed by the Superintendent or designee.

Skills

Windows/Chrome

Clear communication

Teamwork

Initiative

Organization

Job description

Williamsville Central School District in East Amherst, NY is seeking a Micro-Computer Support Technician to join the district’s technology team. The role offers full-time hours from 7:30am to 4:00pm with a 12-month school-year cycle, starting immediately.

Primary duties include device troubleshooting, inventory management, and coordinating equipment rollouts. The position requires basic Windows/Chrome IT knowledge, clear communication, and the ability to work well with others.