K-12 Tech Support Specialist

Converse Co School District 2

Kansas

On-site

USD 24,000 - 34,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Converse County School District #2 is seeking a Technology Support Specialist to deliver essential technical help to students, staff, and faculty across the district. You will handle first-line troubleshooting for hardware, software, and basic network issues while maintaining a strong customer service approach.

The role requires excellent communication, teamwork with the Technology Director, and a focus on supporting technology in a school setting.

Qualifications

Knowledge of basic math, reading manuals, and following prescribed formats.
Ability to interpret and present information clearly to non-technical users.
Problem solving with data and equipment is required.

Responsibilities

Respond to technology support requests (tickets, calls, emails, in-person).
Diagnose and resolve basic hardware issues on computers, printers, projectors, and peripherals.
Assist users with basic network connectivity problems (wired and wireless).
Provide support for user accounts, including password resets and login issues.
Escalate complex issues to higher-level technology staff when needed.
Perform basic installation, configuration, and deployment of new computers and software.
Document all support interactions and resolutions in the ticketing system.
Maintain organized records of hardware and software deployments.