K-12 School Success & Renewals Associate

TrulyHired; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Joyful Reading Co. is seeking an Associate School Success Manager (K-12) to handle a high-volume portfolio of school and district accounts, focusing on renewals, contract execution, and early risk detection.

You will coordinate with product, support, and operations to ensure fast time-to-value with Beanstack and Comics Plus, while maintaining CRM data accuracy in HubSpot. This role is ideal for an early-career CS professional with 1–2 years of experience who thrives in a fast-paced environment,

Qualifications

• 1-2 years in Customer Success, Account Management, or Sales Ops.
• Experience with renewals and NRR focus in SaaS/EdTech.
• Familiarity with SaaS metrics (NRR, GRR, Churn) and quotas.
• Detail-oriented with strong organization and time management.
• Comfort using HubSpot and data tools in EdTech contexts.

Responsibilities

• Manage a high-volume renewal queue for K-12 districts.
• Monitor health indicators and identify churn risk early.
• Drive end-to-end renewal workflows and small expansions.
• Assist onboarding and adoption for Beanstack and Comics Plus.
• Maintain clean HubSpot data for deals, contacts and renewals.

Skills

Customer Success

Account management

SaaS metrics

HubSpot

EdTech familiarity

Tools

HubSpot

Job description

Joyful Reading Co. is seeking an Associate School Success Manager (K-12) to handle a high-volume portfolio of school and district accounts, focusing on renewals, contract execution, and early risk detection.

You will coordinate with product, support, and operations to ensure fast time-to-value with Beanstack and Comics Plus, while maintaining CRM data accuracy in HubSpot. This role is ideal for an early-career CS professional with 1–2 years of experience who thrives in a fast-paced environment,