Winton Woods City Schools is seeking a User Support Analyst to enhance educational technology support. This role focuses on technical expertise in IT systems, problem-solving, and interpersonal skills. Ideal candidates have experience in K-12 education technology, familiarity with Google Workspace and help desk systems, and possess industry certifications. Applicants are encouraged to submit their applications through Frontline for this dynamic position in Cincinnati, Ohio.
Qualifications
Prior experience in K-12 education technology support.
Familiarity with Windows/iOS environments and networking.
Experience with remote support tools.
Responsibilities
Demonstrate technical expertise in IT systems used in the district.
Work independently and manage time effectively.
Explain technical concepts to non-technical stakeholders.
Skills
Technical expertise
Problem solving
Interpersonal skills
Education
Industry certifications
Tools
Google Workspace
Help desk ticketing systems
Job description
Winton Woods City Schools is seeking a User Support Analyst to enhance educational technology support. This role focuses on technical expertise in IT systems, problem-solving, and interpersonal skills. Ideal candidates have experience in K-12 education technology, familiarity with Google Workspace and help desk systems, and possess industry certifications. Applicants are encouraged to submit their applications through Frontline for this dynamic position in Cincinnati, Ohio.