K-12 District Account & Operations Manager

ESS; Aston Township (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k)

PTO (sick, vacation, holidays, Mental,

Mileage reimbursement

Job summary

ESS is seeking an Account Manager to oversee daily operations across Chester and Delaware Counties, acting as the liaison between ESS staff, school district administrators, and the corporate office to ensure quality service delivery.

The role requires coordinating site visits, managing staff performance, and leading recruiting efforts while maintaining high ethical standards and exceptional customer service.

Qualifications

• Minimum of one year of experience in management or a leadership role.
• Excellent interpersonal and communication skills, and strong problem-solving abilities.
• Familiarity with management reports.
• Ability to prioritize, multitask and work in a fast-paced environment.
• Maintain high ethical standards, integrity, and confidentiality.

Responsibilities

• Conduct site-visits and meetings with ESS clients within the district.
• Serve as point of contact with each client and ESS management on contract and account operations.
• Manage and motivate staff, including hiring, firing, disciplinary actions, and recognition duties.
• Assist with presentations to the school board of education.
• Train, direct, and appraise staff.
• Make daily schedules for proper manpower utilization.
• Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
• Provide exceptional customer service by solving issues professionally and empathetically.
• Other duties as assigned by Regional Manager.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Prioritization

Multitasking

Confidentiality

Reporting

Job description

ESS is seeking an Account Manager to oversee daily operations across Chester and Delaware Counties, acting as the liaison between ESS staff, school district administrators, and the corporate office to ensure quality service delivery.

The role requires coordinating site visits, managing staff performance, and leading recruiting efforts while maintaining high ethical standards and exceptional customer service.