Education District Account Manager - Operations & People

ESS; Santa Fe (NM); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance (medical, dental, &视)

401(k)

PTO (sick, vacation, holidays, Mental)

Mileage reimbursement

Job summary

ESS is seeking an Account Manager in Santa Fe, NM to oversee daily operations, coordinate ESS staff with Santa Fe Public Schools, and ensure high-quality service delivery. You will act as the primary liaison for contract matters and account operations, while guiding staff performance and recruiting efforts.

The role emphasizes client satisfaction, staff development, and effective communication with school district administrators.

Qualifications

• Minimum of one year of experience in management or a leadership role.
• Excellent interpersonal skills, communication skills, and problem-solving skills.
• Familiarity with management reports.
• Must interact well with others.
• Ability to prioritize and multi-task.
• Ability to work in a fast-paced environment.
• Maintain high ethical standards, integrity, and confidentiality.

Responsibilities

• Conduct site-visits and meetings with ESS clients within the district.
• Serve as point of contact with each client and ESS management in all matters relating to contract and account operations.
• Manage and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
• Assist with presentations to the school board of education.
• Train, direct, and appraise staff.
• Make daily schedules for proper manpower utilization.
• Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
• Provide exceptional customer service by providing solutions to issues in a professional and empathetic manner.
• Other duties as assigned by Regional Manager.

Skills

Leadership/Management

Interpersonal skills

Communication

Problem-solving

Multitasking

Prioritization

Fast-paced environment

Ethics & confidentiality

Tools

Management reports

Job description

ESS is seeking an Account Manager in Santa Fe, NM to oversee daily operations, coordinate ESS staff with Santa Fe Public Schools, and ensure high-quality service delivery. You will act as the primary liaison for contract matters and account operations, while guiding staff performance and recruiting efforts.

The role emphasizes client satisfaction, staff development, and effective communication with school district administrators.