Junior Systems & Training Administrator

ASM Research, An Accenture Federal Services Company; Saint Paul (MN); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day-to-day enterprise system operations, including server builds and OS installations, with routine maintenance per established runbooks.

You will also participate in instructional design and delivery of technical training, develop slide decks, handouts, and simple e-learning modules, and assist in LMS tracking and change-management activities for new system rollouts.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field or equivalent experience.
• Typically 0–3 years of experience in systems administration, IT support, training, or instructional design.
• Foundational skills in installing, configuring, and updating operating systems and server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with ability to manage multiple tasks.
• Candidates must possess a current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance per procedures.
• Monitor system health, review alerts, perform first-line troubleshooting, and escalate incidents.
• Use admin tools for user/group management, permissions, and basic network config on servers.
• Support the design and delivery of training by defining objectives, organizing content, and creating learner-friendly steps.
• Build training assets like slide decks, handouts, simple e-learning modules, job aids, guides.
• Facilitate portions of classroom or virtual training, respond to learner questions, collect feedback and surveys.
• Help track training participation and outcomes in LMS and support change-management activities.

Skills

Problem solving

Communication

Interpersonal skills

Instructional design basics

Secret security clearance

Multi-tasking

Education

Bachelor's degree in IT/CS or related field

Tools

Virtualization

Scripting

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day-to-day enterprise system operations, including server builds and OS installations, with routine maintenance per established runbooks.

You will also participate in instructional design and delivery of technical training, develop slide decks, handouts, and simple e-learning modules, and assist in LMS tracking and change-management activities for new system rollouts.