Junior Systems Administrator & Trainer

ASM Research, An Accenture Federal Services Company; Tallahassee (FL); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company seeks a Junior Systems Administrator to support day-to-day operation of enterprise systems, performing basic server administration, monitoring, and user support while contributing to training design and delivery for effective adoption of systems and processes.

Responsibilities include server builds, OS installs, patching, health monitoring, first-line troubleshooting, LMS-based training tracking, and creating slides, handouts, and

Qualifications

• Bachelors degree in IT, Computer Science, or related field, or equivalent experience.
• Typically 03 years of experience in systems administration, IT support, training, or instructional design roles.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance following established procedures and runbooks.
• Monitor system health, review alerts, perform first-line troubleshooting, and elevate incidents with clear diagnostics and documentation.
• Use standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records.
• Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner-friendly steps, graphics, and examples.
• Build and maintain training assets such as slide decks, handouts, simple e-learning modules, job aids, and quick-reference guides.
• Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness.
• Help track training participation and outcomes in learning management systems and support change-management activities tied to new system or process rollouts.

Skills

Server administration

Instructional design

IT support

Security clearance

Education

Bachelors degree in IT / Computer Science or related field

Job description

ASM Research, An Accenture Federal Services Company seeks a Junior Systems Administrator to support day-to-day operation of enterprise systems, performing basic server administration, monitoring, and user support while contributing to training design and delivery for effective adoption of systems and processes.

Responsibilities include server builds, OS installs, patching, health monitoring, first-line troubleshooting, LMS-based training tracking, and creating slides, handouts, and