Junior Systems Administrator & Training Designer

ASM Research, An Accenture Federal Services Company; Columbia (SC); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day‑to‑day enterprise system operations, perform basic server builds, OS installs, patching, and routine maintenance. You will assist with monitoring, troubleshooting, and documentation, and help design and deliver training materials to promote effective adoption of systems and processes.

This role blends foundational IT work with introductory instructional design and delivery for technical

Qualifications

• Bachelor's degree or equivalent IT experience.
• 0–3 years of systems administration or IT support experience.
• Foundational skills in installing, configuring, and updating operating systems and server software.
• Basic instructional design and presentation development skills.
• Strong problem-solving and communication abilities; able to manage multiple tasks.
• Must possess a current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance.
• Monitor system health, review alerts, perform first-line troubleshooting, and escalate incidents with diagnostics and documentation.
• Use standard tools for user/group management, file permissions, and basic network config on servers; update tickets and records.
• Support design and delivery of technical and process training by defining learning objectives and organizing content.
• Build and maintain training assets such as slides, handouts, simple e-learning modules, job aids, and quick references.
• Facilitate portions of classroom or virtual training; respond to learner questions and collect feedback to measure training effectiveness.
• Help track training participation and outcomes in LMS and support change-management activities for new rollouts.

Skills

System administration

Troubleshooting

IT support

Instructional design

Education

Bachelor’s degree in IT/CS or related

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day‑to‑day enterprise system operations, perform basic server builds, OS installs, patching, and routine maintenance. You will assist with monitoring, troubleshooting, and documentation, and help design and deliver training materials to promote effective adoption of systems and processes.

This role blends foundational IT work with introductory instructional design and delivery for technical