Junior Systems Admin & Training Specialist

ASM Research, An Accenture Federal Services Company; Baton Rouge (LA); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Junior Systems Administrator to support day-to-day operation of enterprise systems and provide user support. The role blends foundational server administration with junior instructional design and delivery of technical training.

The position requires a BS in IT or related field (or equivalent experience), up to 3 years of relevant work, and a current secret clearance.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.
• Typically 0–3 years of experience in systems administration, IT support, training, or instructional design roles.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Candidates must possess a current secret security clearance.

Responsibilities

• Assist with server builds, operating system installation, configuration, patching, and routine maintenance following established procedures and runbooks.
• Monitor system health, review alerts, perform first-line troubleshooting, and elevate incidents with clear diagnostics and documentation.
• Use standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records.
• Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner-friendly steps, graphics, and examples.
• Build and maintain training assets such as slide decks, handouts, simple e-learning modules, job aids, and quick-reference guides.
• Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness.
• Help track training participation and outcomes in learning management systems and support change-management activities tied to new system or process rollouts.

Skills

Server administration

IT support

Instructional design

Communication

Interpersonal skills

Security clearance

Education

Bachelor’s degree in IT, Computer Science, or a related field

Equivalency experience

Tools

Virtualization experience

Scripting basics

Job description

ASM Research, An Accenture Federal Services Company, seeks a Junior Systems Administrator to support day-to-day operation of enterprise systems and provide user support. The role blends foundational server administration with junior instructional design and delivery of technical training.

The position requires a BS in IT or related field (or equivalent experience), up to 3 years of relevant work, and a current secret clearance.