Junior Systems Administrator & Training Specialist

ASM Research, An Accenture Federal Services Company; Charleston (WV); On-site; USD 54,000 - 88,000; Full time

Job summary

ASM Research is seeking a Junior Systems Administrator to support day-to-day enterprise system operations, including server builds, OS installation, configuration, patching, and routine maintenance. The role also combines basic instructional design and delivery for technical and process training.

Responsibilities extend to monitoring health, first-line troubleshooting, and documenting diagnostics, plus creating training assets and delivering sessions. A security clearance is required.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
• Typically 0–3 years of experience in systems administration, IT support, training, or instructional design roles.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Candidates must possess a current secret security clearance.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance following procedures and runbooks.
• Monitor system health, review alerts, perform first-line troubleshooting, and elevate incidents with clear diagnostics and documentation.
• Use standard admin tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records.
• Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner-friendly steps, graphics, and examples.
• Build and maintain training assets such as slide decks, handouts, simple e-learning modules, job aids, and quick-reference guides.
• Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness.
• Help track training participation and outcomes in learning management systems and support change-management activities tied to new system or process rollouts.

Skills

Basic server administration

Instructional design

Training delivery

Communication skills

Problem solving

Education

Bachelor's degree in IT/CS or related field

Tools

Virtualization platforms

Scripting basics

Learning Management Systems (LMS)

Job description

ASM Research is seeking a Junior Systems Administrator to support day-to-day enterprise system operations, including server builds, OS installation, configuration, patching, and routine maintenance. The role also combines basic instructional design and delivery for technical and process training.

Responsibilities extend to monitoring health, first-line troubleshooting, and documenting diagnostics, plus creating training assets and delivering sessions. A security clearance is required.