Junior Systems Analyst - Cloud & IT Ops (Remote)

Spatial Front, Inc.; Washington (District of Columbia); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Job summary

Spatial Front, Inc. is seeking a Jr. Systems Analyst to support our Federal Government customer.

The position is remote but ideally located in the Washington DC area, with responsibilities including incident triage, AWS resource optimization, and collaboration with federal and IT teams. The role requires 2+ years IT experience with an associate degree or 5+ years without a degree, US citizenship, and a Public Trust clearance.

Qualifications

• Minimum 2 years IT experience with an associate degree or 5+ years IT experience without a degree.
• US Citizenship with an active Public Trust is required.

Responsibilities

• Provide incident triage and root-cause analysis for issues reported by FMCSA stakeholders.
• Monitor and optimize AWS resources and collaborate with federal/state customers, developers, and IT teams.
• Tailor and monitor alerts for availability and performance using WhatsUp Gold and AWS Synthetic Canaries.
• Maintain AWS inventory attributes and apply patches on Windows or Linux servers.
• Resolve tier 2/3 tickets and outages with support as needed.
• Perform database querying as required.

Skills

AWS CloudWatch

Windows/Linux

Networking & Firewalls

ITSM tools

Adaptability

Education

Associate degree

Tools

ServiceNow

Jira

Confluence

Job description

Spatial Front, Inc. is seeking a Jr. Systems Analyst to support our Federal Government customer.

The position is remote but ideally located in the Washington DC area, with responsibilities including incident triage, AWS resource optimization, and collaboration with federal and IT teams. The role requires 2+ years IT experience with an associate degree or 5+ years without a degree, US citizenship, and a Public Trust clearance.