Junior System Administrator: MSP IT & Network Support

DataVox; Houston (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Company-Paid Life Insurance

Matching 401(k)

Professional Development Reimbursement

Paid Vacation

Health & Wellness Fairs

Job summary

A leading IT solutions provider in Houston is seeking a Jr System Admin to join their Managed Services team. The role involves providing Tier II/III technical support, diagnosing issues, and managing Windows server technologies. Ideal candidates should have over 5 years of desktop support experience and a strong understanding of network fundamentals. A competitive salary and comprehensive benefits package are offered.

Qualifications

• 5+ years of desktop support with some experience in Level 2 or System Admin.
• Familiarity with VPN technologies.
• Excellent planning and organizational skills.

Responsibilities

• Provide Tier II/III technical support for clients.
• Diagnose problems via phone, email, and on-site.
• Perform software/hardware installations and configurations.

Skills

Tier II/III technical support

Troubleshooting skills

Active Directory

VMware/Hyper-V

Excellent communication skills

Education

Associate or bachelor’s degree in computer science, IT, Engineering, or related field

Tools

RMM software

Windows OS

Office 365

Job description

A leading IT solutions provider in Houston is seeking a Jr System Admin to join their Managed Services team. The role involves providing Tier II/III technical support, diagnosing issues, and managing Windows server technologies. Ideal candidates should have over 5 years of desktop support experience and a strong understanding of network fundamentals. A competitive salary and comprehensive benefits package are offered.