Remote IT Support & Junior Systems Administrator

ICE Consulting - Managed IT & Cybersecurity for Life Sciences; South San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Company-Paid Holidays

Health Care Plan (Medical, Dental & Vision)

Paid Time Off (Vacation, Sick & Public Holidays)

Work From Home

Free Food & Snacks

Job summary

A managed IT services provider is seeking a User Support & Junior Systems Administrator. The role involves providing technical support, maintaining IT systems, and ensuring smooth operations for clients. Ideal candidates should have 4+ years of experience in user support, a Bachelor's degree in Computer Science, and excellent troubleshooting skills. The position offers benefits such as 401(k) with company match, health care plans, paid time off, and opportunities for training and development.

Qualifications

• 4+ years of hands-on experience in user support and systems administration.
• Proficiency in Windows and Apple operating systems.
• Excellent troubleshooting skills and ability to work under pressure.

Responsibilities

• Provide technical support to users, addressing hardware and software issues.
• Assist in the maintenance and administration of servers and networks.
• Document and track support requests using ticketing systems.

Skills

User support

Systems administration

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server 2008/2012

Office 365

Google Workspace

Job description

A managed IT services provider is seeking a User Support & Junior Systems Administrator. The role involves providing technical support, maintaining IT systems, and ensuring smooth operations for clients. Ideal candidates should have 4+ years of experience in user support, a Bachelor's degree in Computer Science, and excellent troubleshooting skills. The position offers benefits such as 401(k) with company match, health care plans, paid time off, and opportunities for training and development.