Senior MSP System Engineer (Tier 3) – Remote/Onsite

Bowman Williams; Houston (TX); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

100% paid health insurance

100% paid dental and vision

Quarterly bonuses

401(k) with 3% match

Certification reimbursement

Reimbursement for mileage, parking, tolls, and EZTAG

Job summary

A well-established Managed Services Provider in Houston is seeking a System Engineer to join their technical team. This Tier 3 position involves handling both escalations and project work, primarily allowing for work-from-home flexibility with some site visits. Candidates should have over 7 years of IT experience, specifically in managed services, troubleshooting, and working with Microsoft 365, SonicWall, and Ubiquiti systems. The role offers competitive salary, health insurance, bonuses, and a 401(k) match.

Qualifications

• 7+ years of hands-on IT experience.
• Experience troubleshooting servers, workstations, and networking issues.
• Comfortable managing firewalls and switches.

Responsibilities

• Support and administer Microsoft 365 and Active Directory.
• Troubleshoot servers, workstations, and networking issues.
• Deploy and manage SonicWall firewalls and Ubiquiti switches/WAPs.
• Support Hyper-V and Intune environments.

Skills

Recent MSP experience

Solid networking background

Experience with Hyper-V

Experience with Intune

Tools

Microsoft 365

Active Directory

SonicWall

Ubiquiti

Job description

A well-established Managed Services Provider in Houston is seeking a System Engineer to join their technical team. This Tier 3 position involves handling both escalations and project work, primarily allowing for work-from-home flexibility with some site visits. Candidates should have over 7 years of IT experience, specifically in managed services, troubleshooting, and working with Microsoft 365, SonicWall, and Ubiquiti systems. The role offers competitive salary, health insurance, bonuses, and a 401(k) match.