Junior System Administrator

MotivHealth; South Jordan (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

5% annual bonus

Health, vision, and dental insurance

HSA contribution up to $2,300 annually

Wellness program for HSA

Automatic 3% retirement contribution

Career development opportunities

Flexible Time Off & 10 paid holidays

Job summary

MotivHealth is hiring a Junior System Administrator to join our IT team. This role offers hands-on experience in a healthcare tech environment and growth alongside senior IT staff.

Responsibilities include supporting internal systems, managing accounts, and administering Microsoft 365 (Entra ID, Intune, Outlook, SharePoint, Teams). You will collaborate with IT, claims, underwriting and contribute to data security and uptime.

Qualifications

• 2+ years in a system administration, IT support, or help desk role.
• Basic knowledge of network infrastructure, servers, and Windows/macOS/Linux.
• Experience with Microsoft 365 administration (Entra ID, Intune, Outlook, SharePoint, Teams).
• Some scripting ability (PowerShell/Bash/Python) and automation interest.
• Understanding of data security, especially in healthcare/insurance.
• Strong troubleshooting and willingness to learn from seniors.
• Clear written and verbal communication skills.
• Ability to manage multiple requests and prioritize.
• Willingness to participate in rotating on-call schedule.

Responsibilities

• Provide day-to-day support for internal systems, servers, and network infrastructure.
• Assist with user account setup, access management, and permissions.
• Support administration of Microsoft 365 and related SaaS apps (Entra ID, Intune, Outlook).
• Monitor system performance, troubleshoot issues, and escalate when needed.
• Support maintenance of eligibility, claims, and benefit systems for uptime and data integrity.
• Help ensure HIPAA/compliance with data security and system access requirements.
• Assist with patch management and routine system maintenance.
• Support onboarding/offboarding by provisioning/deprovisioning access.
• Document configurations and troubleshooting steps for internal knowledge base.
• Respond to help desk tickets with timely resolution or escalation.
• Collaborate with IT, claims, underwriting to support data integrity.
• Assist in backup and disaster recovery processes.

Skills

System administration

IT support

Scripting

Cloud/SaaS support

Data security basics

Troubleshooting

Communication skills

On-call

Tools

Entra ID

Intune

Outlook

SharePoint

Teams

Job description

At MotivHealth, we're looking for a Junior System Administrator to join our IT team and help keep our industry leading technology platforms running smoothly. If you're early in your career and eager to grow, this is a great opportunity to gain hands‑on experience in a healthcare technology environment, all while learning alongside a supportive team of senior IT professionals.

HOW YOU’LL MAKE AN IMPACT:

• Provide day-to-day support for internal systems, servers, and network infrastructure.
• Assist with user account setup, access management, and permissions across internal platforms and applications.
• Support administration of Microsoft 365 and other SaaS applications, including basic user, license, and access management within Entra ID, Intune, and Outlook.
• Monitor system performance, troubleshoot issues, and elevate more complex problems to senior IT staff.
• Support maintenance of eligibility, claims, and benefit administration systems, ensuring uptime and data integrity.
• Help maintain compliance with HIPAA and other regulatory requirements related to data security and system access.
• Assist with patch management, software updates, and routine system maintenance.
• Support onboarding/offboarding processes by provisioning and deprovisioning system access for employees.
• Document system configurations, processes, and troubleshooting steps for internal knowledge base.
• Respond to internal help desk tickets and provide timely resolution or escalation.
• Collaborate with IT, claims, and underwriting teams to support data integrity and system reliability.
• Assist in backup and disaster recovery processes.

WHAT YOU BRING:

• 2+ years of experience in a system administration, IT support, or help desk role (internships/relevant coursework considered).
• Basic understanding of network infrastructure, servers, and Windows, macOS, and Linux environments.
• Familiarity with Microsoft 365 applications and administration (Entra ID, Intune, Outlook, SharePoint, Teams) and general comfort navigating and supporting cloud-based/SaaS applications.
• Basic scripting skills (e.g., PowerShell/Bash/Python) and familiarity with AI tools, with the motivation to find ways to automate repetitive tasks.
• Familiarity with data security principles, especially in a regulated industry (healthcare/insurance experience a plus).
• Strong troubleshooting skills and a desire to learn from more experienced IT staff.
• Effective written and verbal communication skills.
• Ability to manage multiple support requests and prioritize effectively.
• Relevant certifications (e.g., CompTIA A+, Network+, or Security+; Microsoft certifications such as SC-900/AB-900) preferred, but not required.
• Willingness to participate in a rotating on‑call schedule, including occasional after‑hours support.

HOW WE SUPPORT YOU:

• 5% annual bonus based on company profitability
• Affordable health, vision, and dental insurance for you and your family
• Company contributes up to $2,300 to Health Savings Account annually
• Wellness program that contributes additional money towards your HSA
• Automatic 3% contribution into retirement plan
• Career development and growth opportunities
• Flexible Time Off & 10 paid holidays per year

MotivHealth is a dynamic and mission‑driven health insurance company dedicated to disrupting the status quo by making healthcare simpler and more affordable for our members. We believe in empowering our members to take control of their health and financial well‑being. Our innovative approach requires a team of passionate, talented individuals who aren't afraid to challenge conventional thinking and build solutions that truly make a difference. If you're looking to contribute your skills to a company that values innovation and positive impact, MotivHealth is the place for you.