Junior Service Writer - Truck Service & Customer Care

Bruckner Truck Sales, Inc.; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

PTO and holidays

Health, dental and vision plans

Training & development

401(k) and profit sharing

Tuition assistance

Employee stock ownership

Job summary

Bruckner Truck & Equipment in Albuquerque, NM is looking for a Service Writer Trainee to greet customers and start the repair write-up process, capturing the customer’s needs for the repair order.

The role involves documenting information to help diagnose issues, assisting with estimates, and coordinating with the Service Department to manage service tickets in a fast-paced dealership environment.

Responsibilities

• Greet customers and initiate the write up process; document information to correctly diagnose the vehicle and determine methods of payment.
• Assist with providing estimates, booking and closing service tickets, and coordinating with the Service Department to support customers.

Job description

Bruckner Truck & Equipment in Albuquerque, NM is looking for a Service Writer Trainee to greet customers and start the repair write-up process, capturing the customer’s needs for the repair order.

The role involves documenting information to help diagnose issues, assisting with estimates, and coordinating with the Service Department to manage service tickets in a fast-paced dealership environment.