Junior NOC Technician - DoD Clearance, 24/7 Ops

RMantra Solutions Inc.; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

RMantra Solutions Inc. is seeking a Network Operations Specialist to execute real-time network operations across the MPLS and JRSS infrastructure, analyzing customer traffic and ensuring service continuity.

The role requires DoD-8570 IAT Level 2 certification, active DoD Secret clearance, and the ability to operate in a 24/7 environment. Experience with routers, switches, MPLS, and incident/change management is essential.

Qualifications

• High school diploma required.
• 2-4 years of experience in network operations or similar.
• Active DoD Secret clearance required (must be in place).
• DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

Responsibilities

• Execute real-time network operations across the MPLS and JRSS infrastructure.
• Perform real-time customer failover to restore services during outages and maintenance.
• Proactively monitor network alarms and coordinate with customers to maximize availability.
• Conduct change management tasks including hardware replacement and software configurations.
• Document outages, degradations, and resolutions in incident management systems.
• Assess and identify resolutions using knowledge of routers, switches, MPLS, VPNs, IDS/IPS, and firewalls.

Skills

Alarm surveillance

Fault management

LAN maintenance

Performance management

Routers

Switches

Routing protocols

MPLS

CISCO

Juniper

Education

High school diploma

Tools

MS Office suite

Job description

RMantra Solutions Inc. is seeking a Network Operations Specialist to execute real-time network operations across the MPLS and JRSS infrastructure, analyzing customer traffic and ensuring service continuity.

The role requires DoD-8570 IAT Level 2 certification, active DoD Secret clearance, and the ability to operate in a 24/7 environment. Experience with routers, switches, MPLS, and incident/change management is essential.