Joint Fires Network Engineer I – 24/7 Operations

RMantra Solutions Inc.; Illinois; Hybrid; USD 90,000 - 130,000; Full time

Job summary

RMantra Solutions is seeking a network operations professional to manage customer circuits across optical and IP networks. The role requires real-time circuit redesign, outage response, and collaboration with government and industry partners.

Ideal candidates hold a Bachelor's degree, DoD-8570 IAT Level 2 certification, and an active DoD TS/SCI eligibility. The position supports 24x7 shift work and rigorous security requirements.

Qualifications

• Bachelor's degree and 2+ years of prior relevant experience.
• DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent).
• Active DoD Top Secret security clearance with SCI eligibility.

Responsibilities

• Execute network operations including configuration and analysis of customer circuits across optical/electro-optical multiplexers, routers, and switches.
• Perform real-time circuit redesign to restore connectivity during outages and maintenance actions.
• Collaborate with internal/external customers and government agencies to maximize network availability and minimize mission impact.
• Proactively monitor network alarms using platform-specific management tools.
• Perform change management tasks including hardware replacement and software configurations.
• Document outages, degradations, isolations, escalations, and resolutions in incident management systems.
• Leverage knowledge of routers, switches, CSP devices, Cisco/Juniper gear, MSPP, OTN, MPLS, SDH/SONET to resolve network incidents.

Skills

Network operations

Incident management

Change management

Real-time circuit redesign

Education

Bachelor’s degree

DoD-8570 IAT Level 2 certification

Tools

Solarwinds

JIRA

MS Office

Job description

• Execute network operations to include configuration and analysis of customer circuits across optical and electro-optical multiplexers, routers, and switches.
• Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.
• Work directly with internal and external customers, external government agencies, and other engineering tiers to ensure maximum network availability to minimize or eliminate mission and operational impact.
• Proactively monitor network alarms across platform specific network management tools.
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
• Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, routing, CISCO, Juniper, MSPP, optical transport network, MPLS, time division multiplexing, SDH/SONET.

Basic Qualifications:

• Bachelor’s degree and 2+ years of prior relevant experience; or equivalent combination of education and/or experience.
• Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
• Able to work in a 24×7 shift work environment.
• Working knowledge of both Transport and IP network topologies.
• Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility.

PREFERRED QUALIFICATIONS:

• Tech control facility or cyber transport experience.
• Circuit actions and vendor experience.
• Solarwinds and JIRA experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.

Join a dynamic team where your ideas matter and your career thrives.