JRSS NOC Tech III — 24/7 Network Ops & Incident Response

LightGrid LLC; Illinois; On-site; USD 65,000 - 85,000; Full time

Job summary

LightGrid LLC is seeking a JRSS NOC Technician III to work on site at Scott AirForce Base, IL. The role requires flexibility for rotating shifts and a active DoD Secret clearance.

The candidate will monitor and analyze network traffic across MPLS/JRSS, perform real-time failover, and coordinate with customers to ensure maximum service availability. Strong knowledge of routers, switches, and security devices is essential.

Qualifications

• Active DoD Secret security clearance required.
• DoD-8570 IAT Level 2 baseline certification at start date.
• High school diploma and 2–4 years of relevant experience.
• Ability to operate in a 24/7 environment.
• Experience with alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in routers, switches, routing protocols, CISCO, Juniper, MPLS.
• Knowledge of network topologies and related concepts.
• Certifications such as CCNA, JNCIA-Junos, ITILv4 are a plus.

Responsibilities

• Execute network operations and analyze customer traffic over MPLS and JRSS.
• Perform real-time failover to restore services during outages and maintenance.
• Collaborate with customers and peers to maximize network availability.
• Monitor network alarms through platform management tools.
• Manage changes including hardware replacements and configurations.
• Document outages, degradations, isolations, escalations, and resolutions.
• Analyze incidents to identify resolutions using routers, switches, MPLS, VPNs, IDS/IPS, proxies, and firewalls.

Skills

MPLS

Routers & Switches

Routing protocols

VPN technologies

IDS/IPS

Packet capture

Load balancing

Firewalls

OOB management

Network monitoring

Education

DoD-8570 IAT Level 2 certification (Security+ CE)

High school diploma

Tools

Cisco IOS

Juniper Junos

Wireshark

SNMP tools

Job description

LightGrid LLC is seeking a JRSS NOC Technician III to work on site at Scott AirForce Base, IL. The role requires flexibility for rotating shifts and a active DoD Secret clearance.

The candidate will monitor and analyze network traffic across MPLS/JRSS, perform real-time failover, and coordinate with customers to ensure maximum service availability. Strong knowledge of routers, switches, and security devices is essential.